our policy

We appreciate all of our customers! 

We offer a 30-day return window (from the purchase date) for eligible merchandise. Non-eligible items will be noted in the description of the product. Refunds are provided in the form of a Let Them Know e-gift card, which excludes original shipping costs. 

Returns that are damaged, worn, or without the original packaging and hangtags will not be accepted. In the event that an item is returned to us in an unsuitable condition, your return may be refused.

Refunds will be processed within approximately 7 to 10 business days days after we receive your returned items.